This page explains in plain English how your personal information is collected on Krikey 1, where it is stored, and who can access it. We believe data protection is more than a legal requirement — it is a commitment we stand by.
The Six Core Pillars of Krikey 1's Privacy Policy
Every transaction and piece of personal data on Krikey 1 is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. No one can intercept your data in transit, not hackers, not third parties.
Krikey 1 never sells your name, mobile number, email, or payment details to marketing firms or third parties. Your data is used solely to operate the platform.
Your data is stored on secure servers under 24/7 security monitoring. Firewalls and intrusion detection systems are active at all times to prevent unauthorised access.
Only Krikey 1 staff members who require access for their role can view specific data. Every access is logged and audited regularly.
If you wish to close your relationship with Krikey 1 and request deletion of your data, we will do so within the applicable timeframe unless we are legally required to retain it.
Should a security incident ever occur that could affect your data, Krikey 1 will notify you by email as quickly as possible and outline the steps being taken to resolve it.
This Privacy Policy applies to all users of the Krikey 1 platform. By creating an account or using our services, you are deemed to have accepted this policy.
Krikey 1 only collects information that is strictly necessary to operate the platform. We do not ask for data we don't need.
Information collected at registration:
Information collected automatically while using the platform:
Please Note: Krikey 1 never stores your bank account number or full payment card details. For mobile banking, only the mobile number is kept on record.
Krikey 1 uses your information for specific and limited purposes. The table below provides a clearer breakdown:
| Data type | Purpose of Use |
|---|---|
| Name & Date of Birth | Age verification (18+), completing the KYC process, and withdrawal approvals. |
| Mobile number | Account verification, OTP delivery, and payment confirmation. |
| Email Address | Important notifications, security alerts, and account updates. |
| IP Address | Fraud prevention, detection of multiple accounts, and security monitoring. |
| Game & Betting History | Dispute resolution, bonus verification, and platform improvement. |
| Transaction Details | Payment processing, withdrawal settlement, and maintaining financial records. |
Your information is never used beyond these stated purposes. If the scope of use ever changes, you will be notified in advance.
Krikey 1's servers are hosted in internationally certified data centres with round-the-clock physical security, firewall protection, and automated backup systems.
No Krikey 1 staff member can access your password — passwords are always stored in hashed form. If anyone from support asks for your password, treat it as a fraud attempt.
Security Tip: Accounts inactive for more than two years are archived for data security. Contact support to reactivate your account.
Krikey 1 does not sell or share your personal data with any third party for commercial purposes. However, limited information may be shared in specific circumstances:
Outside of the reasons listed above, your information will not be shared under any other circumstances without your prior consent.
Krikey 1 uses cookies on its website — a standard practice of storing small data files in your browser. Cookies help improve your overall experience.
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.
Krikey 1 believes you should have full control over your own data. You have the following rights:
You can request to know what personal information Krikey 1 holds about you.
You may request that any inaccurate or outdated information be corrected.
Unless required by law, you may request that your data be deleted after account closure.
You may request a copy of the data we hold about you.
In certain cases, you may request that the processing of your data be restricted.
If you no longer wish to receive promotional emails or messages, you can opt out at any time.
To exercise these rights, email support@krikey1.app or Help Center Contact us.
KYC (Know Your Customer) is a key part of Krikey 1's security framework. It ensures that no one else can access or use your account.
No Krikey 1 representative will ever ask for your full NID number or passport details via email or chat. If you receive such a request, treat it as fraudulent and report it to support immediately.
Krikey 1 strictly does not collect information from anyone under the age of 18. Age is verified at registration and confirmed again during the KYC process.
If a user under the age of 18 is found to have created an account, it will be closed immediately and their information may be reported to the relevant authorities as required by law.
If you are a parent and believe your child has created an account on Krikey 1, please contact support@krikey1.app immediately.
Krikey 1 may update this Privacy Policy from time to time. In the event of changes:
If you disagree with any policy changes, you may request account closure and receive your remaining balance in full.
For any questions, complaints, or requests regarding this Privacy Policy, please contact Krikey 1:
Important: For privacy-related complaints, clearly describe the issue and include your account's registered mobile number so we can respond promptly.
With your data kept secure, Krikey 1 entertains 12,000+ players every day. Join us today.
FAQs on what happens to bets when a match is cancelled and withdrawal-related queries
You've read our Privacy Policy — now register with confidence and enjoy Krikey 1's world-class gaming experience.